The existing IT production environment was used during the testing phase of a large project; the IT service monitoring solution was used at the end of the development phase to ensure that the unitized functionality could withstand this load; and the monitoring solution was only used to diagnose physical failures to keep the service running reliably once it was open and live.

However, the current IT operations environment is highly complex and we find hundreds or thousands of errors every day. We have seen in the field that the pace of change is so fast that services are not performing as they should.

"IT monitoring services are the enablers of IT services that help ensure that web services are of the highest quality and perform as they should."

APM stands for "Application Performance Management" and analyzes web applications.

A web service is made up of many applications and platforms. You need to isolate and track the transactions of all customers using the web service and see how long each step takes. Your APM service should track everything from the time a service is accessed to the time it calls another application, to the time it connects to a database, to the time it performs a query.

In the past, you could only analyze transactions that had already ended, but if it was an ended transaction that was causing the problem, you would be "fixing the barn after losing the cow. For this reason, today's APM services must be able to analyze even transactions not exited.

" Unified Monitoring Solution is an IT service health checkup package for efficiently diagnosing and dealing with increasing server complexity and applications developed in multiple languages "

One of the hallmarks of the modern IT development process is short update cycles. With the business environment changing so quickly that it is hard to predict what is going to happen an hour from now, IT services need to be fast as well as reliable. With this rapid pace of change, the importance of APM across IT service operations has been discussed before.

In particular, startups that need to build their business quickly are turning to APM services to ensure the reliability of their IT services and the speed with which they can respond to failures.

Unlike in the past, more companies are now offering IT services in the cloud, and SaaS monitoring solutions are gaining traction because they can be used out of the box. But what are the benefits of adopting a SaaS monitoring solution?

In the past, it took at least 6 months from consultation to implementation, and the process and customization time was so long that the solution implementation process was called a project. Today, it only takes 5 minutes to install the agent on the server, and you can use it immediately!

In addition, due to the prolonged COVID-19 pandemic, it is difficult to receive support services face-to-face. While the installed type requires an engineer to be present at the client site to resolve errors and issues that arise, the SaaS monitoring service can be supported 100% remotely! Safety and service can be solved at once 😊.

Do you want to keep your business and services running reliably with the IT monitoring solutions we introduced today? WhaTap is your IT partner.